Terms and Conditions
Thank you for choosing Villa Paradiso in Hartbeespoort! These Terms and Conditions govern your use of our website and services, including bookings for accommodation, glamping, weddings, conferences, and more. Please read them carefully.
Booking and Payment
- All bookings for rooms, glamping, or packages require a deposit or full prepayment, depending on the service (e.g., room setups require prepayment 3 days in advance).
- Payments are processed securely, and cancellations may incur fees—details are provided at booking.
Use of Services
- Guests must respect our property, staff, and other visitors. Damage or disruptive behavior may result in additional charges or removal without refund.
- Services like Balcony@Villa dining or wedding venues are subject to availability and specific terms outlined in your booking confirmation.
Liability
Villa Paradiso is not liable for loss, damage, or injury to guests or their property, except where caused by our negligence. Activities like cableway rides are operated by third parties, and their terms apply.
Intellectual Property
All content on our site (images, text) is owned by Villa Paradiso or licensed to us. Unauthorized use is prohibited.
Changes to Terms
We may update these Terms and Conditions as needed. The current version is effective as of August 11, 2025. Check back for changes.
Contact Us
For questions or concerns visit our Contact Us page.